Privacy Policy

Residential Design Projects
Last updated: 2 September 2025

We respect your privacy. This policy explains what we collect on this website, why we collect it, and how you can contact us about your information.

Who we are

Residential Design Projects (Queensland, Australia).
Contact: projects@resdesignprojects.com.au

What we collect

  • Contact form details (e.g., name, email, phone, message).

  • Business correspondence if you email us directly.

  • Website usage (basic analytics/cookies — see “Cookies & analytics” below).

  • Log data from our web host for security and troubleshooting (e.g., IP address, browser type, date/time).

How we use your information

  • To reply to enquiries and provide our services.

  • To operate, protect, and improve our website (e.g., diagnosing issues, understanding what pages are viewed).

  • To comply with law and manage our records.

We do not sell personal information.

Cookies & analytics (optional)

If enabled, we may use privacy-respecting analytics (e.g., Google Analytics) and similar technologies to understand site traffic. You can disable cookies in your browser at any time. If we add advertising pixels in future, we’ll update this page to describe what’s used and why.

Sharing your information

We share information only with service providers we use to run our business, such as:

  • Website hosting, email, form delivery and spam-filtering providers

  • IT/security and analytics providers

Some providers may operate outside Australia. Where that happens, we take reasonable steps to ensure your information is handled appropriately.

Storage, security & retention

We store enquiry details in our email and/or website systems. We keep personal information only as long as needed for the purpose it was collected (for example, to manage your enquiry and our business records) and then delete it safely.

Your choices

  • You can choose what information you provide on our contact form.

  • You can disable cookies in your browser.

  • You can ask us to access or correct your personal information by emailing projects@resdesignprojects.com.au.

Marketing (if any)

If you ever opt in to receive updates from us, you can unsubscribe at any time using the link in the message or by contacting us. We’ll action unsubscribe requests promptly.

Questions or complaints

If you have any questions or concerns about privacy, contact us at projects@resdesignprojects.com.au.
If we can’t resolve your concern, you can contact the Office of the Australian Information Commissioner (OAIC).